What Shipping Methods Are Available?
We ship with DHL Go Green on a daily basis – if you need Express shipment please contact us.
Do You Ship Internationally?
Of course we do ship internationally – please se the rates before you order.
How Long Will It Take To Get My Package?
We have a daily pick-up from DHL and they are really quick. You can track your order directly on the page here – Tracking ( Sendungsverfolgung )in the Top Bar Menu on the right side.
What Payment Methods Are Accepted?
We accept all common payment methods like Paypal, Creditcards, Bank wire and many more.
Is Buying On-Line Safe?
Yes it is as you have all the protection that can be offered.
Bestellungen & Retouren
How do I place an Order?
Like in every OnlineShop. Place items in the basket and go to the checkout – then follow the instructions.
How Can I Cancel Or Change My Order?
Please send as an eMail to firstname.lastname@example.org, give us a call or use the LiveChat with us.
Do I need an account to place an order?
No – you can order as a guest as well
How Do I Track My Order?
You can track your order on the website directly. Go to “Sendungsverfolgung” in the top right corner. Enter your Order number and your eMail Adress.
How Can I Return a Product?
Please send us your items ( Zefix FlyFishing, Winterstrasse 5, 81543 München, Germany ) – we will refund them when we have checked your products.